Comment BY DATUK REJAL ARBEE
IT has now become a daily occurrence to see lines of cars waiting to get through the toll lanes, even during off the peak periods not just at the paying lanes but even more so at the so called ‘smart tag’ lanes.
In fact at times the queue at the ‘smart’ tag lane is even longer.
So, what is it with the company providing the so called smart tag which is downright not smart at all?
If we can describe an inanimate object as stupid, then the smart tag is more than downright stupid, or at least the people providing that ‘smart’ tag are to me.
Why can’t we be like in Tokyo where you don’t see any queues at all at their toll booths, be it at the normal pay on the spot lane or the smart tag lanes.
That was what I experienced more than 20 years ago.
And their traffic there at that times were even more horrendous than what we are now encountering here in the Klang Valley.
Or, nearer to home in Singapore, where despite the high traffic volume, there are hardly any queues on their toll roads.
Over there they have perfected a system where there are no toll booth at all and yet the cars using such roads are charged.
I cannot help but wonder what do the companies building and operating the toll roads here think and do?
Don’t they feel ashamed to see families with small children crying having to queue for ages just to get through a toll booth?
Why can’t the fellers (I wanted to use a more rude word but felt this is not an appropriate place) who are pocketing millions every week not able to see what is going on?
They surely must have brains, but I wonder whether those brains are stuck in a rut or somewhere unmentionable and thus not able to see and think rationally.
I sincerely hope the current government brings out its whip to cajole these companies to put their act together and be sympathetic to the long suffering motorists.
It is time that these companies be more efficient, thereby at least mitigating the sufferings of the motorists.
Is that too much to ask of money collecting companies?