AirAsia to collect increased PSC demanded by MAHB under protest


Dear Guest,

AirAsia will be collecting the increased KLIA2 Passenger Service Charge (PSC) levied by Malaysia Airports Holdings Berhad (MAHB) for flight bookings made from midnight tonight under protest, following a recent court ruling.

The Kuala Lumpur High Court had dismissed AirAsia Berhad and AirAsia X Berhad’s striking out the application in relation to the payment for outstanding PSC to Malaysia Airports (Sepang) Sdn Bhd (MASSB), a subsidiary of MAHB.

PSC is charged by MAHB on all departing passengers for use of airport facilities and is collected by airlines such as AirAsia on behalf of the airport operator.

MAHB had imposed a new PSC of RM73 on passengers using klia2 to destinations beyond Asean – the same rate as at the full-service terminal KLIA – effective July 2018. This is higher than the previous rate of RM50, and AirAsia had refused to collect the additional RM23 from its guests to ensure air travel remains affordable for all.

AirAsia will now collect the additional RM23 in PSC, and the differential amount will be clearly indicated in the itemised fare as “PSC (Under Protest)” as we cannot afford to continue subsidising our guests in the event our appeal falls through. We hope you will understand.

This doesn’t mean we’ve given up on #fairairportPSC. Quite the opposite. So if you feel as strongly about high PSC as we do, please sign this petition and join our fight.

Click here for the petition:

We thank you in advance for your support.



Riad Asmat
AirAsia Malaysia CEO

Benyamin Ismail
AirAsia X Malaysia CEO


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